Please allow 3 - 5 working days to receive your order, 5-10 working days for orders outside of the UK. You may purchase products only for personal use and not for resale if permission has not been given. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation. If your interested in wholesale, becoming a reseller, promoting Motivation, or have any other queries please contact us here.
If you are not fully happy with the products you have received you may return them to us within 7 working days from the day after you receive your goods. You will need to contact firstname.lastname@example.org before sending any returns. We will only accept products returned in their original, resalable condition. All items must be returned at your cost in their original packaging unless the product is faulty or your exchanging your order for a different size. We will be unable to accept the return of any products that appear to have been worn regularly (trying on clothing doesn't count), washed, damaged or in any way differ from their original condition. This does not affect and is in addition to your statutory rights as a consumer. Once items have been accepted we will offer a refund, an exchange, or store credit. Please note that refunds or credits will not include the cost of the original postage and packing. Any returned products must be well packaged, as not to be damaged in transit. Any returned products must be sent via recorded delivery or have proof of postage. ElevateWithWings.co.uk is unable to assume responsibility for any lost or damaged items.
Faulty items must be returned to us for inspection. If found to have a genuine defect or mistake, you will be offered an exchange, a store credit or a refund provided that the product is returned within 7 days of receipt and that the fault has not been caused by natural wear and tear, improper use or negligent handling.
If you have any other queries please feel free to contact us here.
"Don't Stress, Just Progress".